Saturday, December 21, 2013

Active Listening

What are Guidelines forimproving  Active Listening ?

1 Awake yourself completely.           
Look at the person and suspend other things you are doing. Otherwise, your brain will be distracted from its main goal - understanding the other person’s concerns, intentions.
2.Create a focus on face
Be interested in what the person is saying. Everybody is interesting in some way. If you just can’tmake yourself interested, you will lose important information, so try taking notes. Doing so will keep your  body and mind active. Look at face eyes, cheeks, nose, ear, lips, breathing patterns,never let your focus goes away.   
3.Tonality
Listen to the tone of voice and inflections; look at gestures and body language - these may carry an unspoken message.
4.Interst restate         
Restate what the person said. Restating their meaning is a way for you to make sure you understand the person clearly.
5.Value by       Asking  questions
Once in a while to clarify meaning. Doing so will keep you alert, and let the other person know you have been listening and are interested in getting all the facts and ramifications.
6.Empathy

Be aware of your own feelings and opinions. They may cloud your perception of what is being said. Being aware of your own preconceptions is a type of critical thinking that prevents biasing your judgment about the other person.

No comments:

Post a Comment